2011 Conference

Browse the NICC 2011 agenda here (click on speaker names to see their bios) or download our brochure here (pdf).

View selected videos from the 2011 Conference.

View selected photos from the 2011 Conference.


Aon-Benfield NICC Golf Tournament at Furry Creek,
(Tournament begins at 10:30am) Golf registration required. 

Conference Registration Opens 9:00 am
Cocktail Reception, Sponsored by Lloyd's (6:00-8:00pm)

7:30 - 8:45am Full Breakfast sponsored by Riverfront Medical Services.

 Welcome and Introduction (8:45am)

Joel Baker, NICC President and CEO; and
Allan Gregg, NICC Master of Ceremonies

Modernization of the Regulatory Regime - Where Do We Go From Here? (9:00am-10:30am)

Moderated by Robert McDowell, Partner, Fasken Martineau LLP



Topics that will be covered by this important opening panel include: 

- International regulatory trends
- Basel III - its application in Canada
- Solvency II, Pillars 1 and 2
- What does "Modernization of the Regulatory Regime" mean?
- Do we need it?  If so, what?  Has the pendulum swung too far?
- If regulation is really about risk management, what risks (known, emerging, unknown) really need further regulation?
- Provincial issues - market conduct, rate regulation, credit scoring, Part XIII, others

10:30 - 11:00 am Networking Break sponsored by Duck Creek Technologies

Concurrent Sessions (11:00-12:00pm)

Fighting Personal Lines Fraud

Moderated by Jon Schubert, CEO,  ICBC



Effectively fighting fraud not only makes smart business sense, it also benefits consumers.   It is, however, a difficult and complex problem to manage.  This session will explore fraud in personal-lines insurance, suggest strategies that Canadian insurance companies can take to reduce fraud, and explore action that companies and government can take to fight service supplier fraud and the abuse of contracts of insurance  - contracts that,  at their very core, are based on the concept of "utmost good faith".


Subrogation Success -What Insurers Can Do to Avoid Leaving Money on the Table

Moderated by Chris Giffin, President, Giffin Koerth Smart Forensics


  • Mark Bailey, Director, MEA Forensic
  • Joseph Turcotte, Toronto Operations Claims Manager, FM Global
  • John Vamplew, Director and Chair of Subrogation and Business Loss Groups, Whitelaw Twining


Every year hundreds of millions of dollars are available to insurers through subrogation. This diverse panel of subrogation experts will discuss and present case studies illustrating strategies they employ to ensure the successful recovery of claims dollars spent.  Topics of discussion will include:

- Developing a project plan for subrogation on day 1 involving: Expert(s); Adjuster/examiner; Counsel
- Importance of and, effective use of, an "expert"
- Understanding the motivators of defendants - their insurers and their counsel
- Identifying Targets
- Cost benefit analysis in the subrogation process
- Managing risk in the process - taking smart risks
- Spoliation and preserving evidence
- Small mistakes that can cost millions of dollars
- Identification of the manufacturer of imported products

12:00 - 1:30pm Lunch and presentation sponsored by The IBC

Luncheon Speaker: Don Forgeron, President & CEO, Insurance Bureau of Canada, on the topic of "Regulators and Insurers: Bridging the Divide".

We're living in a riskier world.  On that, we can all agree.  But the road diverges there, depending on whether the regulator or the insurer is its traveler. Don Forgeron, President and CEO of Insurance Bureau of Canada, will address the issue of risk from the perspective of both regulator and insurer, bringing to light the challenges that create the current divide, how to bridge it, and the opportunity it presents to better serve Canadian consumers.

Global Reinsurance Panel - The Road Ahead (1:30-2:45pm)

Moderated by Richard Booth, Vice Chairman, Guy Carpenter & Co.



The NICC's global reinsurance panel is always a highly anticipated event. This year's panel is no different. Moderated by Guy Carpenter's CEO, Peter Zaffino, this panel of leaders from the world's key markets will share their insights into what cedants and reinsurers can expect in the upcoming renewals and beyond.

2:45 - 3:15pm Networking Break sponsored by CI Top Broker

Managing  Business System Transformation - From the Doobie Brothers to Lady Gaga 

Moderated by Gregory Maciag, CEO, ACORD


  • Robert Merizzi, EVP and CIO, Aviva Canada Inc.
  • Jamie Bisker, Global Business Services Insurance Practice Leader, IBM
  • Jack Dugan, VP, Global Insurance Leader North America Insurance, Capgemini Financial Services


Insurers and their partners are saddled with creaky legacy systems that are very inexpensive to run but is at the same time highly rigid and inflexible. Companies are in the varying stages of the painful and costly process of transforming their systems. Their objective is to benefit from new technologies that will provide flexibility, interoperability and sophisticated analytical/modeling capabilities required to effectively compete in today's market.

Join this expert panel as they address the opportunities and pitfalls ahead.

Cocktail Reception sponsored by Standard & Poor’s (6:30-7:45pm)
Gala Dinner co-sponsored by Guy Carpenter and Deutsche Insurance Asset Management (7:45pm)
Dinner Wine sponsored by PricewaterhouseCoopers
Featured Entertainer Rich Little, sponsored by PCS-Canada

7:15 - 8:30am Full Breakfast sponsored by Towers Watson

Economic Outlook (8:30-9:30am)


Josh Feinman, Global Chief Economist, DB Advisors/Deutsche Asset Management

From his vantage point as the chief economist of one of the world's leading asset management firms, Josh Feinman will provide an analysis on the 'Long Climb Back' in the U.S., the struggling economies in Europe, the Asian economies and the effects these will all  have on Canada.  Mr. Feinman will further delve into the outlooks for interest rates, inflation, labour and credit in the context of monetary and fiscal policies in North America.


The Great California ShakeOut - Lessons for Canada (9:30-10:30am)


Keith Porter, Ph.D., Associate Research Professor, University of Colorado at Boulder, Engineering Centre

Keith Porter is an Associate Research Professor in Structural Engineering and Structural Mechanics at the University of Colorado at Boulder and Principal of the international consulting company SPA Risk LLC. He is a licensed Professional Engineer and researcher specializing in seismic vulnerability and societal risk from natural disasters. He helped to develop the second generation of performance-based earthquake engineering (PBEE-2), a structural engineering method to estimate seismic risk to buildings in terms dollars, deaths, and downtime. He has been involved in the Southern California ShakeOut earthquake emergency planning scenario. He is one of a very few academics who was once a professional catastrophe risk modeler, having worked for EQECAT in the 1990s. In this fascinating and scary presentation, Mr. Porter will describe the findings of the massive California ShakeOut study and what we can learn from it in Canada.

10:30 - 11:00am Networking Break 

Concurrent Sessions (11:00am-12:30pm)

Canadian Earthquakes - Preparing for the Big One

Moderated by Paul Kovacs, CEO, Insurance Institute for Catastrophic Loss Reduction



The big one hasn't' happened here...yet. But seismology  tells us that it surely will. It could be a mammoth Cascadia Subduction Zone quake on the west coast or a sizable event in the Montreal region. Canada's population, businesses and governments are exposed. Are insurers and reinsurers adequately prepared? Is society?  Issues that will be discussed include: infrastructure, emergency preparedness, insurance capacity, model risk, infrastructure, building codes, broker awareness and deductibles.


Developments in Commercial and Environmental Litigation



What is happening in the Canadian commercial litigation front? Insurers need to know.

This panel of experienced litigators will discuss important developments in D&O, class actions, product liability, securities litigation, environmental class actions known as toxic torts and the "terrifying" prospect of pliable limitation periods.

Lunch sponsored by the CIP Society (12:30pm)

Keynote Luncheon Speaker: Tiff Macklem - Senior Deputy Governor of the Bank of Canada 

Social Guests Welcome

Conference Wrap Up (2:30pm)

Joel Baker, NICC President and CEO

Conference Concludes at 2:30PM


 RIBO Accreditation: Both days (September 26 & 27)
- 6 hours Management & 3.5 hours Technical