Untitled Document

2017 Agenda

Browse the NICC 2017 agenda below (click speakers names or photos to see their bios) or download the brochure here (pdf)

2017 Photos

NICC 2017 is accredited by RIBO 8.5 hours Management

Sunday, October 1, 2017

2017 WIFI 

Conference Registration Opens 3:00pm

Cocktail Reception 5:45-7:00pm

Welcome Address: Vincent Vandendael, Chief Commercial Officer, Lloyd's

Monday, October 2, 2017
Breakfast 7:00 - 8:45am

Welcome, Acknowledgements and Intro Address 9:00-9:15am

Joel Baker
President & CEO,
MSA Research Inc.
    Amanda Lang
2017 NICC
Conference Emcee

The View from OSFI 9:15-10:00am

Join us for a fireside chat with OSFI's Assistant Superintendent of Insurance Supervision, Neville Henderson. Mr. Henderson will share his insights into OSFI's view of the P&C industry and share updates on regulatory initiatives both in Canada and globally. Mr. Henderson will respond to audience questions at the end of the fireside chat.

Neville Henderson
Assistant Superintendent,
Insurance Supervision Sector,
Networking Break 10:00-10:30am
Sponsored by DBRS

Concurrent Session

Straight Talk Commercial: Global Risk Manager Views

Moderator: Panelists:    
Rohan Dixon
EVP, Chief Broking Officer,
Aon Risk Solutions
Franck Baron
Pan-Asia Risk and Insurance
Management Association
Darius Delon
 Risk Management 101 and
Past Chair,
RIMS Canada Council
Richard Roberts
Director, Risk Management & Employee Benefits, Ensign-Bickford Industries Inc. (EBI) and
Past President of RIMS Society

The issues that today's corporate risk and insurance managers deal with every day have changed. The world moves fast but sometimes insurance doesn't. What do risk professionals expect from intermediaries and from the carriers? Is the industry as it is structured today nimble and responsive enough to respond to current business demands or will it be left in the dust as InsurTech, retention, captives and other innovative solutions erode the role of the traditional markets? Join this outstanding and outspoken panel to find out.

Concurrent Session

Straight Talk Personal: Consumer Focus - Millennials Discuss Insurance from Their Perspective

Moderator: Panelists:    
Andrew Lo
President & CEO,
Kanetix Ltd.
Martin Sigmen
VP, Clients & Members
Digital Experience & Interactions,
Desjardins General Insurance Group (DGIG)
Audrey Dépault
National Manager,
The Climate Reality Project Canada
Taryn Mason
Smith School of Business,
Queen's University

Personal lines ain't what they used to be especially when it comes to younger consumers. Car and home ownership patterns are changing, buying habits and expectations are starkly different from what baby boomers and even Gen-Xers are used to. Join this panel to hear the straight goods from two young emissaries and two innovative industry players. Responding correctly to evolving consumer needs is vital to the viability of the industry.

Lunch and Presentation 11:45am-1:30pm

AUGMENTED: Life in the Smart Lane

The internet and smartphone are just the latest in a 250 year long cycle of disruption that has continuously changed the way we live, the way we work and the way we interact. Join us and hear Brett King, global bestselling author and futurist, discuss how the coming Augmented Age promises a level of disruption, behavioral shifts and changes that are unparalleled in our history.

Brett King
Founder & CEO,
Global Leaders' Panel 1:45-3:00pm
Moderator: Panelists:      
Bradley Kading
President and Executive Director,
Association of Bermuda Insurers and Reinsurers
Albert Benchimol
President & CEO,
AXIS Capital
Christopher L. Peirce
EVP and President, Global Specialty,
Liberty Mutual Insurance
Victor Peignet
SCOR Global P&C
Maurice Tulloch
CEO International Insurance,

NICC's global leaders' panel is always a highlight. This year's panel features two primary companies, a reinsurer and a hybrid company that writes both insurance and reinsurance – brought together with an outstanding moderator. Not a shrinking violet among them. Prepare for a lively discussion. Audience Q&A will be encouraged.

Networking Break 3:00-3:30pm
Sponsored by SCM

Concurrent Session

Did We Get It Right?
A Realistic View of the Industry's Performance in Fort McMurray

Moderator: Panelists:      
Bill Adams
VP, Western & Pacific,
Reid Fiest
Alberta Correspondent,
Global National News
Erin O'Neill
Operations Manager, Recovery Task Force
Regional Municipality of Wood Buffalo
Shane Schreiber
Managing Director,
Alberta Emergency Management Agency
Mike Van Elsberg
Deputy Senior VP,
Intact Financial Corp.

Are we getting it right in Fort McMurray? Four perspectives on our industry’s response. For 18 months, the Canadian P&C insurance industry has been responding to the largest disaster in its history. What have we done well to help those affected rebuild their lives? And what has gone wrong? Finally, what can we do better for our customers next time? Hear from a local government official, emergency management expert, a claims specialist and a journalist on the industry response so far.

Concurrent Session

C-Suite vs. Analytics and Business Intelligence vs. Cultural Shift

Moderator: Panelists:    
Heather Masterson
President & CEO,
Travelers Canada
Cindy Forbes
Executive Vice President & Chief Analytics Officer,
Manulife Financial
Erika Schurr
Chief Actuary and Head of Business Intelligence and Analytics,
Travelers Canada
Margaret Resce Milkint
Managing Partner,
The Jacobson Group

This session aims to close the gap between business objectives being held in the analytics and business intelligence teams in contrast to business goals and cultural impact. It will focus on listing common objectives, suggestions on ways to drive future interactions and tools to deliver on holistic business-based outcomes. It will also focus on the human element of people and what exists today vs our tomorrow state in the evolving marketplace.

Topics for discussion include:

  • How to tell whether or not your organization is ready for disruption - Opportunities, threats and obstacles attributed to the traditional model vs emerging models
  • Best practice benchmarking metrics to gauge your company’s progress with analytics vs. the industry
  • Can analytics practices in other financial service sectors be useful predictors of adoption in the P&C insurance industry?
  • In addition to CEO support, where in the organization – and how – can you generate more support for analytics and technology adoption?
  • What tactics and strategies you can employ to broaden such adoption across the enterprise?
  • What changing skill set/business acumen will be required and what cultural shift will be necessary for organizations to not just survive but thrive in the new world?


Specialty Session: Drones and Sensors: A Tool for the Industry 4:35-5:35pm
Moderator: Panelists:    
Pat Van Bakel
President and CEO,
Crawford & Company (Canada)
Jamie Gray
Head of Enterprise Data Strategy,
Kevin Koenig
Global Data and Analytics Insurance Leader,
Brendan Smyth
SVP, Product Manager,
Liberty Mutual

Leveraging sensors, drones, automation and robotics in insurance underwriting and claims management is in its infancy. Insurers around the world are harnessing these technologies in innovative ways already. Find out how from this outstanding panel.

End of Monday Sessions

Cocktail Reception 6:30-7:30pm

Gala Dinner and Entertainment 7:30pm

Tuesday,October 3, 2017
Breakfast 7:00-8:30am
Where Water Meets Underinsurance: Canadian Flood Risk - A Public Policy Imperative 8:45-10:15am
Moderator: Panelists:      
Dr. Blair Feltmate
Head, Intact Centre on Climate Adaptation,
University of Waterloo
Gord Enders
Direct-Line Insurance
Lee Spencer
Assistant Deputy Minister, Emergency Management and Public Safety Division Manitoba
Craig Stewart
VP, Federal Affairs,
Alain Thibault
Industry Expert and Former CEO

Several insurers now offer flood coverage to their customers. What options are currently available and are consumers purchasing the product? What technical and commercial challenges are there? Do consumers want flood coverage and how easy is it to sell? Two years from now, where does the panel see flood insurance going? And what role do governments play in creating resilient communities by educating consumers, mitigating risk and supporting those consumers at highest risk of flooding?

Networking Break 10:15-10:45am
Sponsored by DBRS

Concurrent Session

Canadian Auto - State of the Union

Moderator: Panelists:    
David Simpson
President & CEO,
Facility Association
Patrick Barbeau
SVP Claims,
Patrick Déry
Superintendent, Solvency,
Bob Tisdale
President & COO,
Pembridge Insurance Co.

Join this panel of senior leaders from the industry and the regulatory community for a fast-paced, quick hitting update on auto insurance from across Canada. The panel will provide perspectives on the issues that are front and centre in each major jurisdiction as well as current and forward-looking issues that span the country. A question and answer session will be encouraged.

Concurrent Session

InsurTech - Evolution or Revolution?

Moderator: Panelists:    
James Colaço
Monitor Deloitte,
Insurance Practice
Jacqueline LeSage Krause
Managing Director,
Munich Re (Group) / Hartford Steam Boiler
Daniel Mirkovic
President and CEO,
Square One Insurance Services
Eric Stevenson
Superintendent, Client Services and Distribution Oversight,

InsurTech is here to stay. But is it friend or foe to the incumbent industry? How will the regulatory framework adapt? How far up the insurance food chain will InsurTech go... personal lines property, personal auto, small commercial, mid-market, risk-managed, reinsurance? What will it mean for intermediaries and traditional players? Lessons from banking and FinTech? Q&A will be encouraged.

Closing Lunch 12:00-1:30pm
    Leadership Amid Continuous Innovation - Beyond Buzzwords

Kirstine Stewart is one of Canada's most recognized media executives with a front row seat at Twitter, CBC, and now Chief Strategy Officer at Diply, one of the fastest growing social platforms in the world. Kirstine has 'walked the walk' in terms of leadership amid technological upheaval. A conversation with Amanda Lang and audience Q&A will follow her address. Kirstine is sure to provide a thought-provoking close to the 2017 NICC that you will not want to miss.

Kirstine Stewart
Conference Wrap-Up 1:30pm
Joel Baker, CEO, MSA Research Inc.
NICC 2017 is accredited by RIBO 8.5 hours Management
Cancellation Policy:
Cancellation fee of $150 + tax applies per delegate, no refunds after August 31, 2017.
Substitutions allowed at any time.