Browse the NICC 2017 agenda

Sunday, October 01

wifi 2017 WIFI 

Conference Registration Opens 3:00pm

Cocktail Reception 5:45-7:00pm

Welcome Address: Vincent Vandendael, Chief Commercial Officer, Lloyd’s

Monday, October 02


Breakfast Sponsored by Willis Re

7:00am - 8:45am

Welcome, Acknowledgements and Intro Address

9:00am - 9:15am

Joel Baker

President & CEO,
MSA Research

Amanda Lang

Acclaimed Business Journalist Bestselling Author, The Beauty of Discomfort

The View from OSFI


Neville Henderson

Assistant Superintendent, Insurance Supervision Sector, OSFI

Join us for a fireside chat with OSFI’s Assistant Superintendent of Insurance Supervision, Neville Henderson. Mr. Henderson will share his insights into OSFI’s view of the P&C industry and share updates on regulatory initiatives both in Canada and globally. Mr. Henderson will respond to audience questions at the end of the fireside chat.

Networking Break Sponsored by DBRS

10:00am - 10:30am


10:30am - 11:30am

Concurrent Session
Straight Talk Commercial: Global Risk Manager Views
Rohan Dixon

EVP, Chief Broking Officer, Aon Risk Solutions

Franck Baron

Group GM, Risk Management and Insurance, International SOS and Chairman, Pan-Asia Risk & Insurance Management Association (PARIMA)

Darius Delon

President, Risk Management 101 and Past Chair, RIMS Canada Council

Richard J. Roberts

Director of Risk Management and Employee Benefits for Ensign-Bickford Industries, Inc. (EBI) and Past President of RIMS Society

The issues that today’s corporate risk and insurance managers deal with every day have changed. The world moves fast but sometimes insurance doesn’t. What do risk professionals expect from intermediaries and from the carriers? Is the industry as it is structured today nimble and responsive enough to respond to current business demands or will it be left in the dust as InsurTech, retention, captives and other innovative solutions erode the role of the traditional markets? Join this outstanding and outspoken panel to find out.

Concurrent Session
Straight Talk Personal: Consumer Focus - Millennials Discuss Insurance from Their Perspective
Andrew Lo

President & CEO, Kanetix Ltd.

Martin Sigmen

VP Clients & Members Digital Experience & Interactions

Audrey Dépault

National Manager, The Climate Reality Project Canada

Taryn Mason

Undergraduate Student, Smith School of Business, Queen's University

Personal lines ain’t what they used to be especially when it comes to younger consumers. Car and home ownership patterns are changing, buying habits and expectations are starkly different from what baby boomers and even Gen-Xers are used to. Join this panel to hear the straight goods from two young emissaries and two innovative industry players. Responding correctly to evolving consumer needs is vital to the viability of the industry.

Lunch and Presentation


AUGMENTED: Life in the Smart Lane

Brett King

Founder & CEO, Moven

The internet and smartphone are just the latest in a 250 year long cycle of disruption that has continuously changed the way we live, the way we work and the way we interact. Join us and hear Brett King, global bestselling author and futurist, discuss how the coming Augmented Age promises a level of disruption, behavioral shifts and changes that are unparalleled in our history.

Global Leaders' Panel

1:45pm - 3:00pm

Bradley Kading

President & Executive Director, Association of Bermuda Insurers & Reinsurers

Albert A. Benchimol

Chief Executive Officer and President, AXIS Capital

Christopher L. Peirce

EVP and President of the Global Speciality SBU, Liberty Mutual Group

Victor Peignet

Chief Executive Officer, SCOR Global P&C

Maurice Tulloch

CEO International Insurance, Aviva

NICC’s global leaders’ panel is always a highlight. This year’s panel features two primary companies, a reinsurer and a hybrid company that writes both insurance and reinsurance – brought together with an outstanding moderator. Not a shrinking violet among them. Prepare for a lively discussion. Audience Q&A will be encouraged.

Networking Break Sponsored by SCM

3:00pm - 3:30pm


3:30pm - 4:30pm

Concurrent Session
Did We Get It Right? A Realistic View of the Industry's Performance in Fort McMurray
Bill Adams

Vice President, Western and Pacific Region, IBC

Reid Fiest

Alberta Correspondent, Global National News

Erin O'Neill

Operations Manager, Recovery Task Force Regional Municipality of Wood Buffalo

Shane Schreiber

Managing Director, Alberta Emergency Management Agency

Mike Van Elsberg

Deputy Senior Vice President of Claims West, Intact Financial Corporation

Are we getting it right in Fort McMurray? Four perspectives on our industry’s response. For 18 months, the Canadian P&C insurance industry has been responding to the largest disaster in its history. What have we done well to help those affected rebuild their lives? And what has gone wrong? Finally, what can we do better for our customers next time? Hear from a local government official, emergency management expert, a claims specialist and a journalist on the industry response so far.

Concurrent Session
C-Suite vs. Analytics and Business Intelligence vs. Cultural Shift
Heather Masterson

President & CEO, Travelers Canada

Cindy L. Forbes

EVP & Chief Analytics Officer, Manulife Financial

Erika Schurr

Chief Actuary and Head of Business Intelligence and Analytics, Travelers

Margaret Resce Milkint

Global Insurance Practice Leader,
Diversified Search Group

This session aims to close the gap between business objectives being held in the analytics and business intelligence teams in contrast to business goals and cultural impact. It will focus on listing common objectives, suggestions on ways to drive future interactions and tools to deliver on holistic business-based outcomes. It will also focus on the human element of people and what exists today vs our tomorrow state in the evolving marketplace.

Topics for discussion include:

  • How to tell whether or not your organization is ready for disruption – Opportunities, threats and obstacles attributed to the traditional model vs emerging models
  • Best practice benchmarking metrics to gauge your company’s progress with analytics vs. the industry
  • Can analytics practices in other financial service sectors be useful predictors of adoption in the P&C insurance industry?
  • In addition to CEO support, where in the organization – and how – can you generate more support for analytics and technology adoption?
  • What tactics and strategies you can employ to broaden such adoption across the enterprise?
  • What changing skill set/business acumen will be required and what cultural shift will be necessary for organizations to not just survive but thrive in the new world?

Specialty Session: Drones and Sensors: A Tool for the Industry

4:35pm - 5:35pm

Jamie Gray

Head of Enterprise Data Strategy, DroneBase

Kevin Koenig

Global Data Analytics Insurance Leader, EY

Brendan Smyth

Senior Vice President and Product Manager, Liberty Mutual Global Specialty

Leveraging sensors, drones, automation and robotics in insurance underwriting and claims management is in its infancy. Insurers around the world are harnessing these technologies in innovative ways already. Find out how from this outstanding panel.

End of Monday Sessions

Cocktail Reception 6:30-7:30pm

Gala Dinner and Entertainment 7:30pm

Tuesday, October 03

Breakfast Sponsored by JLT Re

7:00am - 8:30am

Where Water Meets Underinsurance: Canadian Flood Risk - A Public Policy Imperative

8:45am - 10:15am

Dr. Blair Feltmate

Head, Intact Centre on Climate Adaptation, University of Waterloo

Gord Enders

President, Direct-Line Insurance

Lee Spencer

Assistant Deputy Minister, Emergency Management and Public Safety Division, Manitoba

Craig Stewart

Vice President, Federal Affairs, IBC

Alain Thibault

Industry Expert and Former CEO

Several insurers now offer flood coverage to their customers. What options are currently available and are consumers purchasing the product? What technical and commercial challenges are there? Do consumers want flood coverage and how easy is it to sell? Two years from now, where does the panel see flood insurance going? And what role do governments play in creating resilient communities by educating consumers, mitigating risk and supporting those consumers at highest risk of flooding?

Networking Break Sponsored by DBRS

10:15am - 10:45am


10:45am - 12:00pm

Concurrent Session
Canadian Auto - State of the Union
David Simpson

President & CEO, Facility Association

Patrick Barbeau

Senior Vice President Claims, Intact Financial Corporation

Patrick Déry

Superintendent, Solvency, AMF

Bob Tisdale

JR Tisdale Consulting Services

Join this panel of senior leaders from the industry and the regulatory community for a fast-paced, quick hitting update on auto insurance from across Canada. The panel will provide perspectives on the issues that are front and centre in each major jurisdiction as well as current and forward-looking issues that span the country. A question and answer session will be encouraged.

Concurrent Session
InsurTech - Evolution or Revolution?
James Colaço

Partner, Monitor Deloitte, Insurance Practice, Deloitte LLP

Jaqueline LeSage Krause

Managing Director, Munich Re (Group)/ Hartford Steam Boiler

Daniel Mirkovic

President & Chief Executive Officer, Square One Insurance Services

Eric Stevenson

Superintendent, Client Services and Distribution Oversight, Autorité des marchés financiers (AMF)

InsurTech is here to stay. But is it friend or foe to the incumbent industry? How will the regulatory framework adapt? How far up the insurance food chain will InsurTech go… personal lines property, personal auto, small commercial, mid-market, risk-managed, reinsurance? What will it mean for intermediaries and traditional players? Lessons from banking and FinTech? Q&A will be encouraged.

cip-society logo

Closing Lunch Sponsored by CIP Society

12:00pm - 1:30pm

Leadership Amid Continuous Innovation - Beyond Buzzwords

Kirstine Stewart

CSO, Diply

Kirstine Stewart is one of Canada’s most recognized media executives with a front row seat at Twitter, CBC, and now Chief Strategy Officer at Diply, one of the fastest growing social platforms in the world. Kirstine has ‘walked the walk’ in terms of leadership amid technological upheaval. A conversation with Amanda Lang and audience Q&A will follow her address. Kirstine is sure to provide a thought-provoking close to the 2017 NICC that you will not want to miss.

Conference Wrap-Up


NICC 2017 is accredited by RIBO 8.5 hours Management

Cancellation Policy:
Cancellation fee of $150 + tax applies per delegate, no refunds after August 31, 2017.
Substitutions allowed at any time.