Flavio Battilana

COO, CSN Collision Centres

Flavio entered the collision repair industry in 1993 when he acquired the Ontario Truck Division repair facility. The facility specialized in collision repair for heavy equipment and the refurbishing of larger scale vehicles such as fire trucks and transit vehicles. After selling the business in 1999, Flavio entered the corporate world of collision repair working as the Director of Insurance and then Director of Operations for a national collision franchisor.

In 2008, Flavio joined CSN Collision Centres (CSN) as the Chief Operating Officer. CSN has grown to become a leader in collision repair in Canada and the network has grown to include over 350 collision centres across the country. Flavio leads the strategic operations process, which includes overseeing the marketing, insurance relations and operational divisions of CSN. Flavio’s focus has always been on making sure that vehicle repairs are done safely while ensuring the highest standard of customer service is provided to each and every CSN stakeholder.

Flavio is a strong advocate for the collision repair industry and currently participates on the AIA collision council and as a member of the CCIF steering committee.

Flavio is passionate about enjoying the great outdoors and spending time with his wife Diana and his twin girls Sophia and Alyssa.