Browse the NICC 2018 agenda

Wednesday, October 10


Conference Wi-Fi Sponsored by EagleView

2019 DAS and HSB BI&I NICC Golf Tournament


Location: Le Sorcier Club De Golf

Registration Opens


Cocktail Reception Sponsored by Lloyd's

5:45pm - 7:00pm

Welcome Address:
Sean Murphy

President, Lloyd's Canada Inc.

Thursday, October 11



Networking Lounge



Breakfast Sponsored by Willis Re

7:30am - 8:45am

Welcome and Acknowledgements

9:00am - 9:15am

Joel Baker

MSA Research

Alister Campbell

President & CEO, PACICC


9:15am - 10:00am

Jeremy Rudin

Superintendent, OSFI

Alister Campbell will engage OSFI Superintendent Jeremy Rudin in conversation covering issues that are top of mind to insurers and reinsurers operating in Canada. Topics will include the environment for insurers, OSFI initiatives, global regulatory developments and other areas of concern. Mr. Rudin will respond to questions at the end of his presentation.

Networking Break Sponsored by DBRS

10:00am - 10:30am

Morning Concurrent Sessions

The Journey

The insurance industry is undergoing seismic change, driven by technology, demography and economics. NICC 2018 will be addressing these changes through a three-segment series of of sessions called “The Journey”.

Morning Concurrent

10:30am - 11:30am

The Journey - Part I:
Distribution - The Times They Are A'Changin' - Blurred Lines
Paul Jackson

Chief Operating Officer, Gore Mutual

Thomas Accardo

Co-Founder, BrokerLift Inc.

Dario Battista

President and CEO, Isure Insurance inc.

Matthew Turack

President, Insurance, CAA.

This first session in ‘The Journey’ series deals with the value proposisitions presented by emerging distribution models. How disruptive are their models? Where is value being added? And how are they seeking to reconcile the aspiration for direct-to-customer sales with the complexity of our insurance products? Finally, what will Canadian personal lines distribution look like in five years? Audience participation will be encouraged.

Advocating for a Society-wide Response to Climate Change
Aaron Sutherland

Vice-President, Pacific, IBC

Rebecca Denlinger

Deputy Minister, Emergency Management BC, Ministry of Public Safety and Solicitor General, Province of British Columbia

David McGown

Senior Vice-President, Strategic Initiatives, IBC

Jean-Philippe Tizi

Chief of Canadian Operations, Canadian Red Cross

Monica Ningen

President & CEO, Canada and English Caribbean, Swiss Re

The P&C insurance industry has long been an advocate of mitigation and adaptation strategies to reduce the impact of climate change. The industry is working with the federal, provincial and municipal governments, and other organizations such as the Canadian Red Cross. Insurance itself is not sufficient; governments and non-profits have a role in a ‘whole of society’ approach to reduce risks for Canadians. And raising awareness of Canadians to the escalating risk we all face must be key; leveraging that awareness to drive personal and community action is vital.

Lunch and Presentation Sponsored by IBC

11:45pm - 1:30pm

The Future of Insurance
Keynote Speaker:
Don Forgeron

President & CEO, Insurance Bureau of Canada

Hear about the disruptive forces and tech-driven consumer behaviour that’s shaping the future of insurance. This keynote will give an overview of the regulatory changes needed to deliver more value to consumers and to ensure today’s insurers succeed tomorrow. Prepare yourself and your company for this bold new world.


1:45pm - 3:00pm

Global Leaders' Panel
Michael Reynolds

Global CEO, JLT Re

John Bender

CEO, Allied World Re

David Brosnan

CEO, CNA Hardy

John Doucette

President & CEO, Reinsurance, Everest Re

Always a favourite at the NICC, the 2018 Global Leaders’ Panel promises to be partuclularly engaging. Global developments in the insurance arena always have a direct and immediate impact in the Canadian market, both on the primary and reinsurance side. Technology, CAT losses, M&A, global regulatory developments and emerging risks will be among the crucial topics discussed by this highly esteemed panel.

Networking Break Sponsored by AIA

3:00pm - 3:30pm

Afternoon Concurrent Sessions

Afternoon Concurrent A

3:30pm - 4:30pm

The Journey - Part II: Transformation: I Robot – Personal Lines Version
Alister Campbell

President & CEO, PACICC

Sherif Gemayel

Founder and President, Sharp Insurance

Paul Johnstone

SVP, Chubb Canada

Paul MacDonald

Executive Vice President, Personal Insurance, Economical Insurance

Personal lines underwriting in a world of big data analytics, telematics and linked databases has already shifted a long way from the traditional insurance world of bespoke underwriting by seasoned professionals. Now with Artificial Intelligence and automated attendants becoming common components of more and more B2B and B2C interactions, what is the future for underwriters and underwriting processes in Canadian personal lines? Will there still be a role for humans?

Afternoon Concurrent B

3:30pm - 4:30pm

Closing the Commercial Coverage Gaps - What are they and what can be done about them?
Bob Fitzgerald

Chief Executive Officer, SCM Insurance Services

Karen Barkley

President, Markel Canada

Rissa Revin

CEO, DAS Legal Protection Inc.

Gary Hirst

President and CEO, CHES Special Risk Inc.

Commercial insurance is constantly evolving. Looking forward, the nature of risk and related exposures challenge even the most innovative in our industry. From cyber and unethical behaviour, thru D&O and beyond, demands on our industry have never been greater and the financial risks higher.
Today we want to explore this ever-changing landscape. We will identify gaps and more importantly, discuss what can, and is, being done in the markeplace. We will do this from three perspectives across the insurance value chain: the challenge from the brokers’ point of view in dealing with underwriters who, in term, must get reinsurers on side.
This session will appeal to those in the commercial space as well as executives wanting to understand what leaders in the industry are doing to solve for these gaps.

Specialty Session

4:30pm - 5:30pm

The Merits of a (Re)Insurance Blockchain Consortium for the Canadian Market
Chris Van Kooten

Managing Director, Guy Carpenter

James Colaço

Partner, Monitor Deloitte, Insurance Practice, Deloitte LLP

Susan Joseph

North America Representative, B3i

Elizabeth Sprinkel

Board of Directors Member, RiskBlock Alliance

Blockchain has become ubiquitous; articles proliferate on social media, presentations abound at technology conferences, and the major news networks dramatize the daily volatility of cryptocurrencies. Is it hype or the beginning of a new world order? Insurance solutions are popping up south of the border and in Europe, consortiums have been formed within the global financial sector, and some prominent Canadians have been at the forefront of blockchain innovation. For better or worse, Canadian insurers have been slow to follow. Is it time for Canadian (re)insurers to work together en masse to explore benefits for the industry?”

End of Thursday Sessions

Cocktail Reception Sponsored by Aon Benfield

6:30pm - 7:30pm

Dinner and Entertainment Sponsored by Guy Carpenter, Munich Re Canada, PwC, and Deloitte


Friday, October 12

Breakfast Sponsored by JLT Re

7:00pm - 8:45am


9:00am - 10:15am

Emerging Issues and Regulatory Hot Topics - An Interactive Discussion
Jill McCutcheon


Koker Christensen


Stuart Carruthers


We kick off the second day of the 2018 NICC with a fast-paced hot topics discussion of regulatory issues and legal developments facing the industry and consumers. The session will be interactive and address a wide array of topics ranging from InsurTech, cyber risk, issues on the CCIR and OSFI radar, as well as those of market conduct regulators, governance, ORSA, capital management, and as much we can squeeze in. Your input will be encouraged.

Networking Break Sponsored by DBRS

10:15am - 10:45am

Morning Concurrent Sessions

Morning Concurrent A

10:45am - 12:00pm

The Journey - Part 3: Protection, Traditional Reins vs. Capital Markets
Matt Wolfe

President & CEO, Aon Reinsurance Solutions Canada

Steve Evans

Owner/Editor in Chief, &

Join Aon Benfield’s Matt Wolfe in deep conversation with Artemis founder, Steve Evans. This final chapter of ‘The Journey’ series will tackle the rapidly-evolving global reinsurance and alternative capital arenas as the industry prepares to enter the final renewal season of the decade. The conversation promises to be lively, and the audience will be encouraged to participate.

Morning Concurrent B

10:45am - 12:00pm

Recruiting and Nurturing Emerging Talent
Dónal Corcoran

Executive Vice President, AIG Canada

Frédéricke Lecomte

Client Service Manager, BFL Canada

Natalie Ho

Head of Global Marketing and Brand eXperience, RGAX

Gordon Frost

Partner, Country Leader, Canada Career Business, Mercer

As we look to a disrupted future in our industry, nothing is more important than attracting, retaining and developing the next generation of insurance professionals. At the same time, a new crop of emerging talent are breaking into top management and leadership roles across each of our organizations. How are they equipped to navigate the future of insurance? What are the key strategies companies can employ to balance the crucial ‘talent gap’ objective… knowing that those who do it best will have secured a sustainable competitive advantage?

End of Morning Sessions

cip-society logo

Closing Lunch Sponsored by the CIP Society

12:00pm - 1:30pm

Keynote Speaker:
Rupert Duchesne

Mental Health in the Workplace, Board Member, Brain Canada Foundation; and Former Group Chief Executive, Aimia Inc.

Rupert Duchesne recently retired from Aimia Inc (TSX:AIM) where he was the founding Chief Executive and a Director, and grew the company to be the global leader in loyalty marketing and data-analytics. As co-chair for MindsMatter, CivicAction’s Mental Health in the Workplace initiative, Rupert is using his business and leadership acumen to help champion the importance of companies caring about their employees’ well-being as a whole. Too often mental ‘ill’health is looked upon as a ‘problem child’ in the workplace, and with 500,000+ employed Canadians unable to work due to mental health problems weekly, Rupert brings both compassion and a deep understanding of the strong business case for supporting mental health in the workplace.

Conference Wrap Up


Joel Baker

MSA Research

End of NICC 2018