Wednesday, September 28
2016 WIFI Sponsored by Kanetix
2016 DAS / HSB BI&I NICC Golf Tournament at Furry Creek Golf & Country Club
(Tournament begins at 11:00am) Golf registration required.
Conference Registration Opens 1:00pm
Cocktail Reception 6:00-7:30pm
Sponsored by Lloyd’s
Welcome Address: Mark Cloutier, CEO, Brit Insurance Ltd.
Thursday, September 29
Breakfast Sponsored by Willis Re
7:30am - 9:00am
Welcome, Acknowledgements and Intro Address
9:00am - 9:15am
President & CEO,
Acclaimed Business Journalist Bestselling Author, The Beauty of Discomfort
The View from OSFI
9:15am - 10:00am
OSFI Superintendent Jeremy Rudin will give us an overview of the current economic environment, and what OSFI is seeing in the most recent property and casualty results. Mr. Rudin will also provide his insights into various regulatory initiatives, and discuss what he feels will be important issues in the coming quarters. Mr. Rudin will respond to questions at the end of his presentation.
Networking Break Sponsored by DBRS
10:00am - 10:30am
Client-Centricity Shouldn’t Be a Foreign Language - External and Insurance Views
10:30am - 11:45am
President and Chief Executive Officer, International Insurance Society
Intact Financial Corporation
Leader, Circle & Square Practice, Farber Financial Group
President & CEO, Vancity Savings Credit Union
Insurance consumers are more empowered than ever. Empowered by social media and access to vast amounts of information. At the same time they are often bewildered by the complexity and nuances of our offerings and services. This disconnect often makes the parties feel like they’re not speaking the same language resulting in damaging client relationships, client retention, productivity, profitability and industry relations with policymakers and the media. Join this outstanding panel to find out how we can not only ‘talk the talk’, but importantly, “walk the walk” when it comes to true client-centricity.
Lunch and Presentation Sponsored by IBC
12:00pm - 1:45pm
President & CEO, Insurance Bureau of Canada
Changing technology is driving exponential change across the economy, unleashing companies such as Google, Amazon and Uber that change the way we live and disrupt the world of more traditional business models. IBC CEO and President Don Forgeron will present a perspective on evolution vs revolution, exploring the threats – and opportunities – technology creates for the insurance industry, our clients and the regulatory environment.
EARLY AFTERNOON CONCURRENT SESSIONS
2:00pm - 3:00pm
2:00pm - 3:00pm
Road Safety, Telematics (UBI), Autonomous Vehicles, The Sharing Economy and The Impact of These Advances on Insurance
Global Head of Motor Consulting, Munich Re
If you follow daily the news, one could get the impression that the future of Auto Insurance is short-lived: no more accidents, everyone is only using driverless vehicles, everybody is 100% connected while driving – or sitting – in his/her car or truck and the liability for accidents which still happen will be taken over by car manufacturers – as there is no risk anyway. Is this all true or are these visions rather one dimensional and there may be different aspects to it? If you would like to find out then this session will definitely interest you. Also in this session: what must insurers do to cope with all the challenges they are facing due to new technologies.
2:00pm - 3:00pm
Chief Executive Officer, SCM Insurance Services
Senior Vice President, Financial Services Market Strategies International
President & CEO, Hunters International Insurance
President & CEO, Bullfrog Insurance Ltd.
VP, Commercial Lines Insurance, Desjardins General Insurance Group
Traditional commercial lines distribution models have not changed substantially over the past fifty years. A commercial client approaches an independent broker to access the insurer market for the best coverage, terms and pricing. Everyone has relied on this model. But change is in the air. Some questions that this impassioned panel will address:
- Will direct writers and robo-advisors encroach as they are doing in personal lines?
- Will commercial insurers be attracted and feel comfortable in this new world?
- Is it a trade-off between advice/expertise and possible savings?
- Which segments are more likely to move away from the traditional model?
- What can brokers do to maintain their dominance in commercial lines?
- Will the markets remain loyal to the broker channel? Should they?
- Are risk-managed accounts ‘safe’ from this revolution?
Networking Break Sponsored by SCM
3:00pm - 3:30pm
LATE AFTERNOON CONCURRENT SESSIONS
3:30pm - 4:30pm
3:30pm - 4:30pm
Vice President, Accident Benefits and Bodily Injury, Desjardins General Insurance Group
Partner, Monitor Deloitte, Insurance Practice, Deloitte LLP
President & CEO, CANATICS
Global Leader, Counter Fraud & Financial Crimes, IBM Global Business Services
Big data and advanced analytics are greatly improving insurers’ ability to detect and prevent fraud. Whether internally or externally sourced, insurers have access to rapidly growing amounts of data that can provide unique insights when combined with recent advancements in technology. Where do we go from here? How might the power of data analytics for fraud detection be expanded beyond insurers’ current use of it?
This panel will explore current industry approaches, both in Canada and around the world, as well as discuss what the future may hold, while exploring some of the business and privacy risks associated with the use of big data.
3:30pm - 4:30pm
Vice President, Federal Affairs, IBC
Assistant Professor, Director of undergraduate in political economy, Université de Montréal
Director of Meteorology and Assistant Vice President, Research and Modeling Group, AIR Worldwide
In the wake of last November’s far-reaching COP21 UN Conference on Climate Change there appears to be a disconnect between remarkable ambition, driven by escalating scientific concern regarding the emerging climatological reality, and a somewhat sanguine public perception of the risk. Although the vast majority of Canadians perceive evidence of global warming, there are still many who question whether humans are responsible or that they or their loved ones will come to imminent harm because of it.
The perception gap has serious implications for the P&C insurance industry as it grapples with the escalating costs of climate change. Ability to influence policymakers, accelerate mitigation efforts and introduce product changes depends on public acceptance of the risk.
Erick Lachapelle is one of the authors of ‘Feeling the Heat? The Paradox of Public Opinion and Climate Change Policy in Canada’ – the paper that inspired this session. Peter Sousounis of AIR brings an expert climate change/cat modeling perspective to the discussion which promises to be fascinating.
Specialty Session: Understanding The Blockchain Potential
4:40pm - 5:30pm
Principal, Capgemini Financial Services Inc.
President, Hartnett Advisors
In the last few years, millions of users were added to the Bitcoin ecosystem and daily transactions tripled. More revolutionary than the rise of Bitcoin, however, is the blockchain technology that makes it possible. Blockchain has the potential to do much more than just support cryptocurrencies. It is set to revolutionize the financial services and insurance sector more broadly thanks to its potential to provide unprecedented transaction security, irrefutable transactions, and smart contracts. Early blockchain adopters in the insurance industry are looking at ways of the blockchain to make improvements to traditional insurance contracts and claims management processes, or enhance their fraud prevention mechanisms.
Find out what blockchain means for you and why large financial services and insurance companies are getting involved early. Hear directly from the people focused on blockchain innovation during this session.
End of Thursday Sessions
Cocktail Reception 6:30-7:30pm
Sponsored by Aon Benfield
Gala Dinner and Entertainment 7:30pm
Dinner co-sponsored by Guy Carpenter and Munich Re Canada
Wine sponsored by PwC
Entertainment sponsored by AIR Worldwide
Friday, September 30
Breakfast Sponsored by JLT Re
7:00am - 8:30am
Preparing for Seismic Risk in Canada - A Multi-Disciplinary View
8:30am - 9:45am
Senior Product Manager, Global Earthquake Products CoreLogic
Seismologist, Geological Survey of Canada, and National Building Code of Canada's Standing Committee on Earthquake Design
Seismic Risk Consultant and National Building Code of Canada's Standing Committee on Earthquake Design
Director, Emergency Management, City of Vancouver
Earthquakes, while rare, pose the greatest natural catastrophe risk in Canada, especially in British Columbia and Quebec where the combination of exposure and hazard is greatest. This risk spans many facets from life safety to property damage to business continuity. Assessing seismic risk is a multi-disciplinary challenge. Various organizations and industries, although independent, all share a common goal of understanding the risk to be able to appropriately prepare.
From hazard assessment, to building code regulations, to disaster risk planning, and the financial impact with the insurance industry – multiple stakeholders are all in this together.
This session brings together representatives from the disciplines of seismology, engineering, and emergency management to discuss how the scientific and engineering knowledge that feeds into earthquake risk models evolved in the last decade; how the cities are becoming proactive at tackling seismic risk; and how these developments impact the insurance industry. While each stakeholder has an individual focus and distinct challenges, there is great benefit in working together in developing comprehensive and pragmatic solutions regarding seismic risk.
Global Leaders’ Panel
9:45am - 10:45am
President & CEO, Guy Carpenter & Company Ltd.
Chairman & CEO, Endurance Specialty Holdings Ltd.
Group Chief Executive Officer, Brit Insurance Ltd.
President & CEO, Transatlantic Re
Managing Partner & CFO, Nephila Capital Ltd.
The global reinsurance industry has rarely been under such intense change as it is today. The traditional model is being challenged to alternative capital. Cedants are ceding less, and what they are shedding is volatile. Join these global leaders in a lively discussion as they make sense of what these changes mean for the reinsurance/risk transfer sector and for the primary clients that they serve.. Audience Q&A will be encouraged.
Networking Break Sponsored by DBRS
10:45am - 11:15am
MORNING CONCURRENT SESSION
11:15am - 12:15pm
The Future of Market Conduct Regulation
SVP & COO Direct to Consumer Distribution, Intact Financial Corp.
Group Regulatory Director, Aviva (UK)
Senior Vice President, Claims, Desjardins General Insurance Group
Deputy Superintendent of Insurance and Trust, Financial Institutions Commission of British Columbia (FICOM)
International regulatory organizations have released new standards for how insurance regulators should act to ensure that consumers are treated fairly. The standards focus on insurer and intermediary market conduct practices, from the design and marketing of insurance products, to how they interact with consumers during the sales process, to the manner of compensating sales staff, to after sales service, and to how consumers are treated during a claim.Hear regulator, domestic insurer and global insurer perspectives on the new approaches to regulating market conduct, insurers’ focus on treating consumers fairly and the ever sought after regulatory balance.
Are We Ready for the Cyber Threat Horizon?
SVP, CFO, Swiss Re & Chair, Reinsurance Taskforce
Senior Manager, Mandiant
Senior Vice President, Swiss Re
As cyber insurance becomes more pervasive so does the insurance industry’s exposure to widespread and devastating cyber-attacks either via their newly minted cyber policies or via general liability or property coverages. What forms could cyber cats take and is the (re)insurance industry really ready to take them on? Join this expert panel to find out.
Closing Lunch Sponsored by CIP
12:15pm - 1:30pm
Award-winning Journalist & Former CNN Chief White House Correspondent
President & CEO,
9 hours Management
Cancellation fee of $150 +GST applies per delegate, no refunds after August 31, 2016.
Substitutions allowed at any time.