Browse the NICC 2023 agenda

Tuesday, September 26


Conference Transportation sponsored by Planet

Podcast Booth sponsored by FIRST Insurance Funding of Canada

HSB Canada - NICC 2023 Golf Tournament

11:00 am

Club de Golf de l'Île de Montréal

For more information on our golf tournament, click here.

Opening Cocktail Reception Sponsored by Lloyd's

6:15 pm

Welcome Address
Dawn Miller

Commercial Director, Lloyd's

Join us for the opening Lloyd’s Cocktail now taking place in the Drummond Ballroom at Le Centre Sheraton. We look forward to seeing you there!

Wednesday, September 27


8 - 9 am

Networking Lounge sponsored by IBM

9 am - 4 pm

Welcome, Acknowledgements & Intro Address

9 - 9:20 am

Joel Baker

MSA Research

Kathleen Butterfield

General Counsel, Loyalty, Air Canada

The View from OSFI - Fireside Chat

9:20 - 10 am

Kathleen Butterfield

General Counsel, Loyalty, Air Canada

In Conversation With
Peter Routledge

Superintendent of Financial Institutions,

Networking Break sponsored by DBRS Morningstar

10 - 10:30 am

Concurrent Sessions

10:30 - 11:45 am

A: Seeing Tomorrow - Imagining The Commercial Insurance Landscape in the 2030's

John Barclay

CEO, South Western Insurance Group

Lisa Giannone

President & COO, BFL Canada

Rob Marsh

President, Liberty Mutual Canada

Dawn Miller

Commercial Director, Lloyd's

Steve Pottle

Chair, RIMS Canada Council and Director Risk Management Services, Thompson Rivers University

The 2030’s are not so far off, though they seem light years away with the rapid cadence of economic and technological changes. The couragous panelists will address the current challenges and do their best to prophesize the near future with your help, subject to any and all disclaimers that you can imagine.

B: Politicization of Insurance

How the industry can get out of the government’s crosshairs for good
Liam McGuinty

Vice President, Strategy, IBC

Peter Braid

Insurance Brokers Association of Canada

Karin Ots

Senior Vice-President, Regulatory & Government Relations, Aviva Canada

Nathan Rotman

Former Chief of Staff to Premier Notley; Advisor at Meredith Bosenkool Policy Advisors

Ginny Roth

Partner, Crestview Strategy

Over the last several years, there has been an increased willingness on the part of governments to intervene in the insurance market. The political landscape across Canada is shifting and the industry continues to be caught in the political crossfire. How can we best engage governments of all political stripes to ensure competitive and sustainable insurance markets across the country? Join our panelists for a lively discussion on how the industry can better insulate itself from political intervention.

Lunch & Keynote Presentation sponsored by IBC

11:45 am - 1 pm

Protecting What Matters Most: The P&C Industry’s Role in the Future of Canada
Celyeste Power

President & CEO,
Insurance Bureau of Canada

Concurrent Sessions

1:15 - 2:15 pm

C: Building a Bridge for the Industry

Alister Campbell

President & CEO, PACICC

Grant Kelly

Vice President, Regulatory Affairs and Financial Analysis, and Chief Economist, PACICC

PACICC is in the process of applying to OSFI for an insurance company charter as part of its plan to build-out its “resolution toolkit”. This session will help participants get up to speed on the compelling logic for creating a “bridge insurer”. But, there are important decisions yet to be made regarding both capitalization and governance of the planned PACICC General Insurance Company. The session will give all participants an opportunity to understand the options on the table as well as the trade-offs involved. Participants will be asked to provide input/feedback as the PACICC Board moves towards decisions on these key strategic issues later in the Fall of 2023.

D: Where Are Facility and Équité Going?

Twiggy Lemercier

COO, Allstate Canada

Derek Tupling

VP, Government Relations & Communications, Facility Association

Bryan Gast

VP, Investigative Services Division, Équité Association

Équité and Facility are two associations that both play critical roles in our industry, managing various risks on behalf of the industry. Équité was established to prevent and detect fraud and insurance crimes, and Facility ensures availability of auto insurance both directly, and indirectly through risk sharing pools and access to driver history. Join this fascinating panel of leaders about the plans and prospects for each of their associations in these challenging times for our market.

Networking Break sponsored by SLC Management

2:15 - 2:45 pm

How Do We Solve Canada’s Auto Theft Crisis?

2:45 - 3:15 pm

Amanda Dean

Interim Vice-President, Ontario, Insurance Bureau of Canada

Bryan Gast

VP, Investigative Services Division, Équité Association

David Adams

President & CEO, Global Automakers of Canada

Susan Penwarden

Managing Director, Personal Lines, Aviva Canada

2022 marked the first time in history when Canada’s insurers paid over $1 billion in claims for stolen vehicles, with the total exceeding $1.2 billion in the private auto insurance markets alone. The issue is particularly acute in Ontario and Quebec. But no one industry can solve this crisis alone: we need a whole of society approach. Join panelists as they discuss layered solutions to this complex and costly issue.

Intersectionality of Talent Management, DEI and ESG for the P&C Insurance Industry

3:15 - 4:15 pm

Kathleen Butterfield

General Counsel, Loyalty, Air Canada

Dionne Bowers

Vice-Chair & Co-Founder, Canadian Association of Black Insurance Professionals

Erin Fischer

Formerly SVP, Chief Claims & Regional Insurance Operations Officer, Wawanesa

Ingrid Wilson

Founder & Principal, GridFern Strategic HR

George Woods

Chairman, NAAIA, and Head, US P&C Broker Sales Management, Swiss Re America

For most CEOs in the financial industry, Talent Management is top of mind. This is especially true for the leaders in P&C insurance in Canada. To attract a diverse workforce amid a growing newcomer population and with representation expectations across multiple stakeholder groups, companies need more and more to invest in DEI initiatives to tap into a wider range of talent. How can we effectively lead ESG initiatives if we do not purposedly focus on meaningful activities supporting “S” in ESG? The panel will discuss best practices, what they find more effective and why their initiatives are critical to their organization and the industry thriving.

Concurrent Sessions

4:20 - 5:20 pm

E: The Broker Channel - Building for the Future

Peter Braid

Insurance Brokers Association of Canada

Traci Boland

President Elect, Insurance Brokers Association of Canada

Mathieu Brunet

Vice President, MP2B Assurance and IBAC

Lisa Giannone

President & COO, BFL Canada

This panel will discuss the issues facing both small and large brokerages today, consolidation trends, broker advocacy, the attraction and retention of talent, changing consumer demand, technology and connectivity, and the broker of the future.

F: The Rapidly Approaching Quantum Computing Tsunami - Are We Ready?

Linda Van den Brink

AVP Counsel, Bond and Specialty Insurance Claim, Travelers Canada

Michele Mosca

CEO & Co-Founder, evolutionQ

Peter Tysowski

Quantum Consulting Leader, Insurance, IBM

Quantum computing is advancing rapidly, with the potential to revolutionize complex systems modeling and solve pressing global challenges. However, the power of quantum computing also poses a significant threat to the confidentiality, integrity and availability of information, and the control of connected systems. Leaders in cybersecurity, risk, innovation, and digital transformation alike are encouraged to take a proactive step forward in their understanding of how to plan for both the benefits and risks on the horizon. Join this expert panel to learn how to strike the right balance between meeting your current business challenges and preparing for a post-quantum world.

Cocktail Reception sponsored by Aon

6:30 - 7:30 pm

Gala Dinner Wine sponsored by EY

7:30 pm

Gala Dinner co-sponsored by Guy Carpenter & Munich Re

7:30 pm

Nightcap Party sponsored by Gallagher Re

10 pm

We’re ending Day 2 with a new conference addition – a NightCap Party at Les Enfants Terribles! Thank you to Gallagher Re for sponsoring this event.

Thursday, September 28


7:15 - 8:15 am

Global Economic Outlook

8:15 - 9 am

Jérôme Jean Haegeli

Group Chief Economist, Swiss Re

Join Swiss Re’s Jérôme Jean Haegeli for a whirlwind tour of the challenges, complexities and opportunities facing the industry and society in Canada and worldwide amid political instability, conflict, higher interest rates, stagflation and fragile financial systems. Q&A will be encouraged.

Global Leaders' Panel

9 - 10 am

David Priebe

Chairman, Guy Carpenter

Ken Brandt

Chairman, President & CEO, TransRe

Jean-Jacques Henchoz

CEO, Hannover Re

Kathleen Reardon

Hiscox Re & ILS

Attention will be intensely focused on the 2023 Global Leaders’ Panel. This following the generationally difficult 2023 renewal season. Will 2024 renewals be better/worse or the same? Global developments in the retro/re/insurance arena always have a direct and immediate impact in the Canadian market. Technology, capital demands, interest rates, inflation, CAT losses, M&A, global regulatory developments and emerging risks will be among the crucial topics discussed by this highly esteemed panel.

Networking Break sponsored by DBRS Morningstar

10 - 10:20 am

Concurrent Sessions

10:20 - 11:10 am

G: NatCat Protection Gaps in Canada and the National Flood Insurance Program

Jordan Brennan

Chief Economist & Vice President, Policy Development, IBC

Jolee Crosby

Incoming President & CEO, Swiss Re Canada & English Caribbean

Susan Penwarden

Managing Director, Personal Lines, Aviva Canada

Matt Wolfe

President & CEO, Aon Reinsurance Solutions Canada

In Budget 2023, the federal government committed to provide seed funding for the creation of a national flood insurance program focused on high-risk residential properties. The program will be built on a multi-peril basis, which will enable other perils, principally earthquake, to be included at a later date. The p&c industry is playing a leading role in bringing the new program to life.

What are the requirements of successfully designing and implementing a new, best-in-class disaster risk program in Canada? What complementary measures are required to ensure the successful operation of the program, including risk identification, consumer education, incentive structures, affordability and risk mitigation, to name a few? And given comparable programs in similar jurisdictions (e.g., Flood Re in the UK, NFIP in the US), what landmines must be side-stepped when designing a national flood insurance program?

Join our panelists as they explore these exciting and pressing issues.

H: The New Imperative: OSFI B-15 and Climate Strategy, Risk Management & Disclosures

Bill Murphy

Senior Advisor, ESG Services, KPMG LLP

Lesley Christodoulou

VP, Corporate Finance Services, Co-operators Group

Javinder Sidhu

Director of Data and Analytics Insights,

Recent developments with respect to regulatory and financial reporting are driving new expectations on how insurers integrate climate risk into their overall business, governance and strategy. OSFI’s recent finalization of guideline B-15 outlines clear milestones with respect to understanding, mitigating and managing climate-related risk for all FRFIs.

As these new guidelines come into force, and with an eye toward other potential future requirements – such as reporting against the ISSB’s eventual disclosure baseline – insurers need to understand what is coming at them, how they fit together and build out plans to effectively integrate them into their strategy and their day to day operations.

The question on every insurer’s mind is how do we do this? This session aims to level set on the most recent climate-risk reporting developments, take a deeper dive into OSFI’s guideline and provide some practical advice on where to start – or how to level up – your climate strategy, risk management, and disclosures.

Hot, Hotter and Hottest Regulatory & Legal Topics

11:15 - 12 pm

Stuart Carruthers


Koker Christensen


Laurie LaPalme

Partner, National Lead, Corporate & Regulatory Insurance Practice,

Join us for a fast-paced interactive discussion of legal and regulatory hot topics affecting the industry. The session will address key legal and regulatory developments – what you need to know about where are we at and where our pundits think we may go?

cip-society logo

Lunch & Keynote Fireside Chat sponsored by CIP Society

12 - 1 pm

Navigating the Future of AI
Sue Britton

CEO and Founder, Firefly Growth Inc.

In Conversation With
Daniel Susskind

Research Professor, King’s College London, Senior Research Associate, Oxford University

As AI and AGI technologies continue to advance at an unprecedented rate, it is becoming increasingly important to examine their ethical implications. This fireside chat will explore the complex ethical considerations surrounding AI development, implementation, and regulation. We will delve into topics such as bias and fairness in algorithms, the impact of AI on privacy and surveillance, and the potential for AI to exacerbate existing social inequalities. Through thought-provoking discussions and expert insights, attendees will gain a deeper understanding of the ethical challenges that lie ahead in the rapidly evolving field of AI, and develop strategies for navigating them in a responsible and ethical manner.

Conference Wrap-Up

1 pm

InsurTech North

11 am

Register for NICC and attend InsurTech North at no extra charge! Registration opens at 11 am. InsurTech North attendees can attend the NICC Closing Lunch at 12 pm.

Welcome, Acknowledgements & Intro Address

1:25 - 1:35 pm

Jan Arp

Founding Managing Partner, Holt Xchange

Joel Baker

MSA Research

Canadian Insurtech Landscape - Startups that are Innovating, Opportunities and Funding

1:35 - 2 pm

Sean Gilday

VP, Strategic Partnerships

Sue Britton

CEO and Founder, Firefly Growth Inc.

Laviva Mazhar

Principal, Luge Capital

The insurtech landscape has been rapidly evolving in Canada. With the launch of the 2023 Status of the Canadian Insurtech Landscape report by Luge Capital, the speakers will present an update on the fintech and insurtech ecosystem in Canada, areas where startups and insurers are innovating, opportunities for future growth and the venture funding landscape.

Unpacking The Trends: Financing and Consolidation for InsurTechs

2 - 2:30 pm

Jill Chua

Managing Director, Raymond James

Andrew Johnston

Global Head, InsurTech, Gallagher Re

Stephanie Khoo

Partner, Nyca Partners

David Nault

Co-Founder & General Partner, Luge Capital

With the InsurTech industry rapidly evolving, how do start-up companies raise capital to finance their growth? What consolidation trends are happening? During this session, industry experts will explore the latest M&A trends and challenges as well as share valuable insights on financing options.

Where Will the Next Tranche of Innovation Come From?

2:30 - 3 pm

John Harvey

Founder, Insurtech Canada

Tomas Blazejowski

Corporate Development & Venture Fund, Co-operators

Sasha Gainullin

CEO, Battleface

Patrick Hayes

Head of Operations, Americas, Lloyd's

Melisa Muraca

Vice President Technology and Transformation Strategy, Sun Life

In this session Insurtech Canada founder John Harvey will discuss industry trends with insurance leaders to uncover clues about sources of innovation in our industry. As new tools like Chat GPT, bots and automation take hold, along with globalization and repurposing of human resources; we’ll explore further what this means for stakeholders and clients in this rapidly changing world.

Networking Break

3 - 3:15 pm

Wolf Pack Startup Pitch Event

3:15 - 4:30 pm

Wolf Pack Leader
Daniel Shum

Senior Partner, Insurance Practice Leader, IBM

Qualifying Life/Health and P&C insurtechs perfect their pitch and take on InsurTech North’s Wolf Pack in this year’s pitch competition. The Wolf Pack will put the startups through their paces and draw out the best. See which startup shows they are strong enough to run with the pack, and maybe even lead the industry forward!

The startups selected to pitch will be included in a press release and will benefit from introductions to insurance companies.

Speed-Dating Marketplace sponsored by IBM

4:30 - 5:30 pm

Using the event networking app, delegates are able to find information about conference attendees, carriers, InsurTechs, VC’s, advisors or regulators with similar interests and schedule one-on-one speed-date style networking meetings.

Delegates can download the app and sign in, create their profile, select their interests, write a short pitch and begin sending or accepting meeting invites. Once the invites are accepted, users are assigned a meeting spot.

Let your deal-making begin – it’s that easy!

ITN Networking Social, Espace CDPQ - Co-hosted by Luge Capital and RGA

5:30 - 7 pm

In Québec, there’s one place where venture capitalists converge: Espace CDPQ

All delegates, speakers and moderators are invited. Continue your valuable networking opportunities over drinks and canapes at Espace CDPQ, a few minutes away from the Sheraton for the closing event of ITN 2023 and indeed NICC 2023. A wonderful way to cap off the events.

Espace CDPQ
3 Place Ville Marie
Suite 12350, Level RC
Montréal QC
H3B 0E7″

For more information, please visit